Bartosz Duma

Expert ITIL® / DevOps / LeanIT / IT Service Management

Specjalista IT z ponad 10-letnim doświadczeniem międzynarodowym. Akredytowany trener, konsultant i praktyk IT Service Management, DevOps, Agile Service Management oraz Lean IT. Od lat zaangażowany w międzynarodowe projekty implementacji i integracji usług IT, budowy oraz zarządzania katalogami usług, wdrażania i usprawniania procesów oraz implementacji narzędzi ITSM.

Uzyskane certyfikaty

DevOps Approved Trainer

DevOps Leader
DevOps Foundation
Certified Agile Service Manager (CASM)

ITIL® Approved Trainer

ITIL® Expert Certificate in IT Service Management
ITIL® Certificate in Managing Across the Lifecycle (MALC)
ITIL® Intermediate Certificate in IT Operational Support and Analysis(OSA)
ITIL® Intermediate Certificate in Release, Control and Validation (RCV)
ITIL® Intermediate Certificate in IT Continual Service Improvement(CSI)
ITIL® Intermediate Certificate in IT Service Operation (SO)
ITIL® Practitioner Certificate in IT Service Management
ITIL® Foundation Certificate in IT Service Management

ITIL®4 Approved Trainer

ITIL® 4 Foundation Certificate in IT Service Management
ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
ITIL® 4 Specialist: High-Velocity IT (HVIT)

Lean IT Approved Trainer

Lean IT Foundation Certificate

Level 2 NVQ in Customer Service (National Vocational Qualification – United Kingdom)

Adres e-mail

bartosz.duma@assecods.pl

Profile społecznościowe

Bartosz Duma