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Asseco Academy » Katalog szkoleń » ITIL® FOUNDATION Bridge (version 5) in English

Szkolenie ITIL5_BRDG_FND_EN

ITIL® FOUNDATION Bridge (version 5) in English

Akredytacja

  • Opis szkolenia
  • Zakres
  • Dodatkowe informacje
  • Gwarancje
  • Egzamin

Opis szkolenia

The 1-day accredited ITIL® Foundation Bridge (version 5) training is the fastest and most effective way for ITIL 4 Foundation certified individuals to update their knowledge and learn about the key changes in the latest version of the ITIL 5 framework.

This training is designed specifically for IT service management practitioners who want to quickly understand the evolution of the ITIL approach and learn how new concepts support organizations in the digital environment.

During the training, participants will learn about the new elements and changes in ITIL 5, particularly the unified approach to managing the lifecycle of digital products and services.

Nowy ITIL

The training program focuses exclusively on new and updated concepts, ensuring participants don’t repeat knowledge previously acquired in ITIL 4, but instead focus on what has actually changed in the latest approach.

During this training, you’ll learn why the ITIL framework has evolved, the importance of automation and AI in service management, and how organizations can effectively adapt to dynamic technological changes.

The ITIL Foundation certification, which you can earn after completing this training and passing the Bridge exam, is a milestone in your competency development and a gateway to all advanced ITIL training courses that may interest you in the future. There are three paths:

  • ITIL Practice Manager for practitioners seeking recommendations and tools
  • ITIL Managing Professional for managers of digital products and services
  • ITIL Strategic Leader for leaders who see IT as a business.

ITIL has opened many doors and has been fueling the careers of many IT professionals for years, and the first step is the ITIL Foundation.

ITIL

 

Key facts

  • 30+ years on the market
  • 3 million certified specialists
  • 82% of Fortune 500 companies use ITIL

 

New ITIL (vesion 5)

  • Modern, Integrated and Comprehensive Approach to Managing Digital Products and Services
  • AI-Native and Complexity-Read
  • Integration of Products and Services Lifecycle
  • Emphasis on Digital Experience
  • Continuity with Previous ITIL Versions

 

Learn the essentials about the new ITIL (version 5) and see where to start.

 

Benefits

  • You’ll learn the key changes in ITIL (version 5) compared to ITIL 4.
  • You’ll understand the new approach to managing digital products and services.
  • You’ll learn how ITIL supports organizations in the world of AI, automation, and digital transformation.
  • You’ll prepare for the exam that will allow you to earn the ITIL Foundation (version 5) certification.

The ITIL Foundation Bridge (version 5) training is the fastest way to update your ITIL version 5 competencies. It allows you to keep your certification current and stay up-to-date with the latest approaches to managing digital products and services.

 

Target audience

  • ITIL 4 Foundation certified professionals who don’t need higher-level training but need a current certification.
  • Companies that want to ensure all employees have the same knowledge.

 

Prerequisites

Any ITIL 4 certification (excluding Cloud and Sustainability)

Zakres

Course content:

ITIL® Foundation Bridge (version 5) is an intensive one-day training course that builds on your knowledge of previous versions of ITIL and focuses on what’s new and important in the current version 5.

During this training, we’ll discuss sample exam questions to prepare you for the certification exam and the ITIL Foundation (version 5) designation.

The training agenda is as follows:

  • Course introduction
  • New ITIL
  • Module 1: Key concepts of digital product and service management
  • Module 2: Service relationships
  • Module 3: The ITIL Value System (ITIL VS)
  • Module 4: Governance
  • Module 5: ITIL Guiding Principles
  • Module 6: Value chain and ITIL management practices
  • Module 7: Value streams, mapping and management
  • Module 8: Continual improvement
  • Module 9: The Four Dimensions of Product and Service Management
  • Module 10: ITIL and other frameworks integration
  • Course summary
  • Exam preparation

Dodatkowe informacje

Additional information:

The training price includes:

  • Participation in a 1-day ITIL® Foundation Bridge (version 5) training course conducted live by an expert trainer
  • Official electronic Learner Workbook
  • Official electronic Quick Reference Guide
  • Syllabus with exam requirements
  • 2 sets of sample exam questions with answers and explanations
  • ITIL glossary

The training also requires the purchase of an exam package, which includes:

  • Official ITIL® Foundation (version 5) eBook
  • Voucher for the ITIL® Foundation Bridge (version 5) online exam with On-line Proctor service

 

Optional services you may be interested in:

  • Take2 exam insurance
  • Annual PeopleCert Plus subscription (includes Take2 insurance and additional mock exams)
  • ITIL® Foundation (version 5) Official book in paperback in English (eBook version included in the price of the Exam Package)
  • PeopleCert paper certificate confirming exam completion

 

Electronic materials are available on the PeopleCert portal after logging in and entering the voucher number.

The exam voucher can be redeemed by taking the exam in Poland or in another country in PeopleCert Region 3. If the exam voucher is redeemed outside PeopleCert Region 3, Asseco Academy has the right to issue the customer an invoice for the difference in price between the region of purchase and the region of use. This is in accordance with PeopleCert’s voucher redemption policy.

 

Training organization

  • Type of training: public or in-house
  • Form of delivery: remotely in a Virtual Classroom or on-site; more information (instructor-led live online classes)
  • Training language: English
  • Material language: English
  • Exam: Voucher for an online exam proctored by PeopleCert – date individually agreed by the participant; for in-house groups, the exam can be taken online in the training room or in paper form

 

Remote training organization

  • Each participant should register for a remote training session between 8:30-8:50am CET
  • The workday will run from 9:00am to 3:30pm CET
  • There will be several breaks during the working day, including a 60-minute lunch break and 10-minute coffee breaks after each hour of training
  • A set of accredited training materials is distributed electronically

 

On-site training organization

  • The workday will run from 9:00am to 5:00pm CET
  • A set of accredited training materials is distributed electronically

 

Accreditation granted to Asseco Data Systems S.A. (Asseco Academy) by PeopleCert International Limited.

ITIL®, Swirl logo™ and ITIL Accredited Training Organization logo® sare registered trade marks of PeopleCert International Limited, used under permission of PeopleCert International Limited. All rights reserved.

Gwarancje

  • Gwarancja dopasowania zakresu szkolenia

    Warunki programu

    1. Warunkiem skorzystania z programu jest zgłoszenie na wybrane szkolenie minimum 7 uczestników o zbieżnych potrzebach rozwojowych i oczekiwaniach wobec zakresu szkolenia.
  • Gwarancja szkolenia w siedzibie klienta

    Program Gwarancja szkolenia w siedzibie Klienta daje możliwość zorganizowania dowolnego kursu w siedzibie Klienta bądź w innym uzgodnionym pomiędzy Klientem a Asseco Data Systems miejscu na terenie Polski. Program pozwala Klientom ograniczyć wydatki związane z podróżami oraz czasem spędzonym poza biurem przez pracowników. Dodatkową korzyścią jest fakt dyspozycyjności osób biorących udział w szkoleniu w nagłych sytuacjach wtedy, gdy pilnie wymagana jest ich obecność na stanowisku pracy. W przypadku skorzystania z programu Klient zapewnia jedynie salę szkoleniową lub konferencyjną niezbędną do przeprowadzenia szkolenia wraz z podłączeniem do Internetu. Wszystkie pozostałe elementy usługi są zapewniane przez Asseco Data Systems, w tym wszystkie wymagane urządzenia, takie jak notebooki, sieć bezprzewodowa, zdalne laboratoria, oprogramowanie oraz catering.

    Warunki programu

    1. Warunkiem skorzystania z programu jest zgłoszenie na wybrane szkolenie minimum 7 uczestników.
    2. Klient jest odpowiedzialny za zapewnienie Sali szkoleniowej lub konferencyjnej niezbędnej do przeprowadzenia szkolenia wraz z podłączeniem do Internetu.
  • Gwarancja terminu szkolenia

    Program Gwarancja terminu szkolenia daje Klientom pewność iż szkolenie, w którym rozważają swój udział odbędzie się w planowanym terminie i lokalizacji. Gwarancja terminu szkolenia to program obejmujący kursy, które odbędą się w planowanym terminie bez względu na ostateczną liczbę uczestników. Wszystkie szkolenia objęte programem są wyróżnione w katalogu szkoleń dedykowaną ikoną

    Warunki programu

    1. Planowane terminy kursów objętych programem mogą zostać zmienione wyłącznie w przypadku wystąpienia problemów natury organizacyjnej lub technicznej niezależnych od Asseco Data Systems powodujących, że przeprowadzenie kursu nie jest możliwe, a których nie można było przewidzieć. Wówczas Klient zostanie pisemnie poinformowany o okolicznościach oraz otrzyma propozycję kolejnego możliwego terminu.
    2. W przypadku wystąpienia okoliczności, o których mowa w pkt. 1 oraz zmiany terminu kursu objętego programem, Klient zostanie poinformowany o ww. okolicznościach, nowych terminach kursu oraz w ramach rekompensaty otrzyma dodatkowy rabat w wysokości 10% bez względu na wysokość wcześniej uzyskanych rabatów.

Egzamin

  • Annual PeopleCert Plus Membership

    PeopleCert Plus 12-month subscription includes:

    (1) Extra Mock Exams for each exam you plan to take;

    (2) Take2 Resit for any of your exams;

    (3) Continuous Professional Development (CPD) to keep your certifications current;

    (4) Digital Badges to showcase your exam certifications;

    (5) Live Masterclass webinars for subscribers only;

    (6) Project & ITSM Resources including 34 updated ITIL4 practice guides, over 200 official templates, job role profiles, whitepapers, video tutorials, case studies, research reports, and more;

    Learn more: https://www.peoplecert.org/Membership

  • PeopleCert hard copy certificate

    PeopleCert paper certificate with hologram confirming that you have passed the exam – optional purchase.

    At no additional cost, you will receive an e-certificate issued within 2 days of the exam date.

  • Take2 Exam Re-sit option

    Take2 can reduce your exam day stress, because if the result isn’t as expected, you get a free re-sit.

    Take2 costs just a fraction of the exam fee, helping you avoid purchasing the full-priced exam again.

    Schedule your re-sit exam at your convenience, with up to 6 months to prepare, and take it from the comfort of your home or office.

    The free re-sit is specific to the exam voucher purchased; it is non-transferable and non-refundable if not used. Only vouchers valid for 12 months are eligible.

    Learn more: https://www.peoplecert.org/Take2

     

  • Exam Package: ITIL® Foundation Bridge (Learner Kit, eBook, Voucher)

    The mandatory exam package includes:

    • Official ITIL® Foundation (version 5) eBook,
    • Voucher for the ITIL® Foundation (version 5) Bridge online exam with On-line Proctor service.

    Information about the exam:

    • Type: Multiple-choice (1 correct answer out of 4),
    • Language: English,
    • Number of questions: 20,
    • Duration: 30 minutes,
    • Pass rate threshold: 65% correct answers (13/20),
    • Closed book exam: no books or any materials are allowed,
    • Exam version: Voucher for an online exam proctored by PeopleCert – date individually agreed by the participant; for in-house groups, the exam can be taken online in the training room or in paper form,
    • The exam is supervised by PeopleCert; photo ID is required, and the camera and microphone must be turned on during the exam;
    • No third parties are allowed in the room during the exam;
    • Prerequisites: Completion of an accredited ITIL Foundation training course,
    • Exam voucher valid: 12 months from purchase (unless other terms apply in the promotion),
    • Certificate valid: 3 years from date of issue, with the possibility of extension.

    The exam voucher can be redeemed by taking the exam in Poland or in another country within PeopleCert Region 3*. If the exam voucher is redeemed outside PeopleCert Region 3*, Asseco Academy has the right to issue the customer with an invoice for the difference in price between the region where the voucher was purchased and the region where it was used. This is in accordance with PeopleCert’s voucher redemption policy.

    *) List of PeopleCert regions

Terminarz Szkoleń

Zdalnie

… jeśli cenisz sobie możliwość nauki z trenerem i innymi uczestnikami, z dowolnego miejsca bez konieczności dojazdu.

Stacjonarnie

… jeśli chesz się uczyć, siedząc w jednej sali z trenerem i innymi uczestnikami.

Online

… jeśli chcesz uczyć się z materiałów dostępnych przez interenet w dowolnym miejscu o dowolnym czasie

Filtry:

Szkolenie: ITIL5_BRDG_FND_EN

ITIL® FOUNDATION Bridge (version 5) in English

Data
Forma
Język
Dodatkowe informacje
Cena
30.04 – 30.04
Wirtualna klasa
angielski
520,00 zł netto
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Filtry:

Szkolenie: ITIL5_BRDG_FND_EN

ITIL® FOUNDATION Bridge (version 5) in English

Data
Lokalizacja
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Dodatkowe informacje
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Currently, there is no trainings in the selected form.

Filtry:

Szkolenie: ITIL5_BRDG_FND_EN

ITIL® FOUNDATION Bridge (version 5) in English

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Dodatkowe informacje
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Currently, there is no trainings in the selected form.

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