ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) in English

Asseco Academy » Katalog szkoleń » ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) in English

Szkolenie ITIL4_MSF_EN_Z

ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) in English

ITIL i service management ITIL Advanced

Akredytacja

Opis szkolenia

The 3-day accredited ITIL 4 Practitioner: Monitor, Support & Fulfill (MSF) pre-bundled course details the following 5 service management practices:

Service Desk
Incident Management
Problem Management
Service Request Management
Monitoring & Event Management.

Learn the service management best practices recommended by IT professionals and start applying them in your daily operations.

ITIL 4 Practitioner: Monitor, Support & Fulfill training is the natural next step in your career development after the ITIL 4 Foundation training.

A candidate who passes the exam for one of the 3-day pre-bundled ITIL 4 Practitioner courses, as well as the ITIL 4 Specialist: Create, Deliver & Support course will be awarded the ITIL Practice Manager designation.

Benefits

Strategy – Understand how to formulate strategic goals and adopt the courses of action and allocation of resources into tactical and operational plans.
Customer service – Expand your understanding of customer service portals and other software. Acquire skills to identify customer expectations and deliver desired value.
Problem management – Learn how to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors.
Certification – We prepare you for the ITIL 4 Practitioner: Monitor, Support & Fulfill exam.

Target audience

Individuals who manage digital and IT service
Those responsible for end-to-end delivering and supporting digital products and IT services
Anyone who has completed the ITIL 4 Foundation course, has learned the basics of the service model, and is ready to dive into the practice of IT service management.

Prerequisites

ITIL 4 Foundation certificate or any ITIL 3 certificate

Zakres

The ITIL 4 Practitioner: Monitor, Support & Fulfill course details the following 5 Service Management practices:

Service Desk
Incident Management
Problem Management
Service Request Management
Monitoring & Event Management.

For each practice, you will learn:

Key concepts – Understand the purpose and key concepts of the Monitor, Support, and Fulfil practices, elucidating their importance in maintaining, supporting, and delivering IT services effectively.
Practice success factors – Learn about practice success factors (PSF) and key practice metrics, essential for evaluating the effectiveness and maturity of the Monitor, Support, and Fulfil practices in achieving service excellence.
Practice processes – Explore processes, including key activities, and learn how to integrate them into your organisation’s value stream to ensure seamless monitoring, robust support, and efficient fulfilment of IT services.
Roles and competencies – Focus on key roles within the Monitor, Support, and Fulfil practices, and understand how to position the practices effectively within your organisation. Develop the necessary competencies for monitoring services, providing support, and fulfilling service requests.
Information and technology – See how Information and Technology can support and enable the Monitor, Support, and Fulfil practices to deliver improvements, providing tools and systems for effective monitoring, support, and fulfilment operations.
Partners and suppliers – Explore the role of partners and suppliers in the Monitor, Support, and Fulfil practices, understanding how to collaborate effectively to enhance service monitoring, support, and fulfilment processes.
The ITIL Capability model – Discover how the capability criteria support the practices’ capability development, ensuring alignment with industry best practices and organisational requirements for effective monitoring, support, and fulfilment.
Practice success – Learn strategies for succeeding with the Monitor, Support, and Fulfil practices and understand how they are supported by the ITIL guiding principles, ensuring the establishment of efficient and effective IT service management practices to achieve business goals.

Informacje dodatkowe

Additional information:

The price of the course includes:

Participation in a 3-day ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) course, delivered live by an expert trainer
Official Learner Workbook for the participant in electronic form
Student Quick Reference Guide in electronic version
Syllabus with exam requirements
2 sample sets of exam questions with answers and explanations
ITIL Glossary.

The mandatory exam package includes:

A set of 5 official eBooks covering the practices discussed in the ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) training:
- Service Desk
- Incident Management
- Problem Management
- Service Request Management
- Monitoring & Event Management
Voucher for the ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) Online Exam with On-line Proctor Service.

Additional optional services:

PeopleCert paper certificate confirming you have passed the exam
Take2 exam insurance
One year PeopleCert Plus subscription (includes Take2 insurance and additional practice exams)
60-day subscription to ITIL® 4 Foundation eLearning for quick review before the exam.

Electronic materials are available on the PeopleCert portal after logging in and entering the voucher number.

The exam voucher can be redeemed by taking the exam in Poland or in any other PeopleCert Region 3 country. If the exam voucher is redeemed outside PeopleCert Region 3, Asseco Academy has the right to charge the customer for the difference in price between the region where the voucher was purchased and the region where the voucher is used. This is in accordance with PeopleCert’s voucher redemption policy.

Training organization

Type of training: Public or In-house
Delivery method: On-site or Remote (instructor-led live online classes)
Training language: English
Material language: English
Group size: Up to 14 participants

Remote training organization

Each participant should register for a remote training session between 8:30-8:50am CET
The workday will run from 9:00am to 3:30pm CET
There will be several breaks during the working day, including a 60-minute lunch break and 10-minute coffee breaks after each hour of training
A set of accredited training materials is distributed electronically

On-site training organization

The workday will run from 9:00am to 5:00pm CET
A set of accredited training materials is distributed electronically

Accreditation granted to Asseco Data Systems S.A. (Asseco Academy) by PeopleCert International Limited.

ITIL^® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited.

Gwarancje

Gwarancja 100% satysfakcji
Dzięki najwyższej jakości szkoleń oferowanych przez Asseco Academy, zapewniamy naszym klientom Gwarancję 100% satysfakcji z udziału w szkoleniach. Oznacza to, że każdy uczestnik szkolenia otrzymuje od Asseco Academy prawo jego bezpłatnego powtórzenia w sytuacji, w której odczuwa taką potrzebę.

Wystarczy zgłosić chęć powtórzenia szkolenia oraz wybrać termin i miejsce szkolenia, spośród terminów i miejsc dostępnych w harmonogramie szkoleń Asseco Data Systems.

Warunki programu
1. Gwarancja satysfakcji dotyczy szkoleń Asseco Academy realizowanych w grupach otwartych zgodnie z ich kalendarzem i obowiązuje w ciągu 6 miesięcy od daty zakończenia szkolenia lub 12 miesięcy w przypadku Klienów, którzy posiadają podpisaną umowę partnerską z Asseco Data Systems
2. Osoba korzystająca z programu ma prawo do ponownego, jednokrotnego udziału w danym szkoleniu w dowolnie wybranym przez siebie terminie i miejscu spośród dostępnych terminów imiejsc, w których dane szkolenie zostanie potwierdzone do realizacji przez Asseco Data Systems.
3. Osoba biorąca ponowny udział w danym szkoleniu korzysta z materiałów szkoleniowych otrzymanych podczas pierwszego szkolenia
Gwarancja dopasowania zakresu szkolenia
Warunki programu
1. Warunkiem skorzystania z programu jest zgłoszenie na wybrane szkolenie minimum 7 uczestników o zbieżnych potrzebach rozwojowych i oczekiwaniach wobec zakresu szkolenia.
Gwarancja bezpłatnego szkolenia demonstracyjnego
Program Gwarancja bezpłatnego szkolenia demonstracyjnego daje Klientom możliwość bezpłatnego uczestnictwa w szkoleniu, dzięki czemu Klient może zweryfikować jakość świadczonych usług przez Asseco Data Systems i bezpośrednio zapoznać się z ofertą przed podjęciem decyzji o inwestycji w rozwój umiejętności własnych lub swoich pracowników.

Warunki programu
1. Program daje możliwość uczestnictwa w roli słuchacza w 3-godzinnej sesji dowolnego szkolenia, spośród szkoleń potwierdzonych do realizacji przez Asseco Data Systems.
2. Uczestnictwo w programie nie uprawnia do dostępu do laboratoriów, otrzymania materiałów szkoleniowych oraz cateringu.
Gwarancja szkolenia w siedzibie klienta
Program Gwarancja szkolenia w siedzibie Klienta daje możliwość zorganizowania dowolnego kursu w siedzibie Klienta bądź w innym uzgodnionym pomiędzy Klientem a Asseco Data Systems miejscu na terenie Polski. Program pozwala Klientom ograniczyć wydatki związane z podróżami oraz czasem spędzonym poza biurem przez pracowników. Dodatkową korzyścią jest fakt dyspozycyjności osób biorących udział w szkoleniu w nagłych sytuacjach wtedy, gdy pilnie wymagana jest ich obecność na stanowisku pracy. W przypadku skorzystania z programu Klient zapewnia jedynie salę szkoleniową lub konferencyjną niezbędną do przeprowadzenia szkolenia wraz z podłączeniem do Internetu. Wszystkie pozostałe elementy usługi są zapewniane przez Asseco Data Systems, w tym wszystkie wymagane urządzenia, takie jak notebooki, sieć bezprzewodowa, zdalne laboratoria, oprogramowanie oraz catering.

Warunki programu
1. Warunkiem skorzystania z programu jest zgłoszenie na wybrane szkolenie minimum 7 uczestników.
2. Klient jest odpowiedzialny za zapewnienie Sali szkoleniowej lub konferencyjnej niezbędnej do przeprowadzenia szkolenia wraz z podłączeniem do Internetu.
Gwarancja terminu szkolenia
Program Gwarancja terminu szkolenia daje Klientom pewność iż szkolenie, w którym rozważają swój udział odbędzie się w planowanym terminie i lokalizacji. Gwarancja terminu szkolenia to program obejmujący kursy, które odbędą się w planowanym terminie bez względu na ostateczną liczbę uczestników. Wszystkie szkolenia objęte programem są wyróżnione w katalogu szkoleń dedykowaną ikoną

Warunki programu
1. Planowane terminy kursów objętych programem mogą zostać zmienione wyłącznie w przypadku wystąpienia problemów natury organizacyjnej lub technicznej niezależnych od Asseco Data Systems powodujących, że przeprowadzenie kursu nie jest możliwe, a których nie można było przewidzieć. Wówczas Klient zostanie pisemnie poinformowany o okolicznościach oraz otrzyma propozycję kolejnego możliwego terminu.
2. W przypadku wystąpienia okoliczności, o których mowa w pkt. 1 oraz zmiany terminu kursu objętego programem, Klient zostanie poinformowany o ww. okolicznościach, nowych terminach kursu oraz w ramach rekompensaty otrzyma dodatkowy rabat w wysokości 10% bez względu na wysokość wcześniej uzyskanych rabatów.

Egzamin

Take2 Foundation Exam Re-sit option

Take2 can reduce your exam day stress, because if the result isn’t as expected, you get a free re-sit.

Take2 costs just a fraction of the exam fee, helping you avoid purchasing the full-priced exam again.

Schedule your re-sit exam at your convenience, with up to 6 months to prepare, and take it from the comfort of your home or office.

The free re-sit is specific to the exam purchased; it is non-transferable and non-refundable if not used.

Learn more: https://www.peoplecert.org/Take2
PeopleCert hard copy certificate

PeopleCert paper certificate with hologram confirming that you have passed the exam – optional purchase.

At no additional cost, you will receive an e-certificate issued within 2 days of the exam date.
Additional Mock Exam – version A
PeopleCert Official Mock Exam – Version A. This is a full, timed and marked exam arranged to give you a feel of the real exam and help you familiarize with thxe examination interface. There are 2 different official mock exams available – version A or B.

You can choose the language of the exam – Polish, English or other.

Key benefits of taking a PeopleCert Mock Exam:
- Practice before the final exam;
- Focus study efforts on the areas needed;
- Familiarise with the exam environment;
- Tackle exam-anxiety;
- Enhance time-management skills;
- Build mental stamina.
Prior to starting your mock exam you will be provided with the instructions and any possible information you need to know for the exam simulation. After you complete your mock exam, you will receive a test report with full marked results, indicating areas of improvements based on your answers.
Additional Mock Exam – version B

PeopleCert Official Mock Exam – Version B. This is a full, timed and marked exam arranged to give you a feel of the real exam and help you familiarize with the examination interface. There are 2 different official mock exams available – version A or B.

You can choose the language of the exam – Polish, English or other.

Key benefits of taking a PeopleCert Mock Exam:

Practice before the final exam;

Focus study efforts on the areas needed;

Familiarise with the exam environment;

Tackle exam-anxiety;

Enhance time-management skills;

Build mental stamina.

Prior to starting your mock exam you will be provided with the instructions and any possible information you need to know for the exam simulation. After you complete your mock exam, you will receive a test report with full marked results, indicating areas of improvements based on your answers.
Exam Package: ITIL® 4 Monitor, Support & Fulfil (Learner Kit, eBook, Voucher)
The mandatory exam package includes:
- Official eBook ITIL® 4 Practitioner: Monitor, Support & Fulfil
- Exam voucher with the On-line Proctor service
Exam Information:
- Exam type: multiple choice test (1 correct answer out of 4);
- Exam language: English;
- Number of questions: 40;
- Duration: 90 minutes (113 minutes for non-native speakers);
- Pass mark: 70% correct answers (28/40);
- Exam version: online;
- Exam date: The participant sets the exam date directly in the PeopleCert system;
- Prerequisite: completion of ITIL® 4 Practitioner: Monitor, Support & Fulfil training;
- The exam is supervised by PeopleCert; presentation of a Photo Identification Document (ID), and a camera and microphone on during the exam are required;
- No 3rd parties are allowed in the room during the exam;
- Closed book exam

Harmonogram szkoleń

Zdalnie

… jeśli cenisz sobie możliwość nauki z trenerem i innymi uczestnikami, z dowolnego miejsca bez konieczności dojazdu.

Stacjonarnie

… jeśli chesz się uczyć, siedząc w jednej sali z trenerem i innymi uczestnikami.

Online

… jeśli chcesz uczyć się z materiałów dostępnych przez interenet w dowolnym miejscu o dowolnym czasie

Filtry:

Gwarancja terminu

język:

Szkolenie: ITIL4_MSF_EN_Z

ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) in English

11.06 – 13.06

Oferta

Wirtualna klasa

angielski

Twoje szkolenia

Pakiet szkolenie + egzamin

Szkolenie ITIL4_MSF_EN_Z

ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) in English

Termin szkolenia: 11.06 – 13.06

Forma szkolenia: zdalne

Język: angielski

Lokalizacja: Wirtualna klasa

Cena:

Egzamin

Exam Package: ITIL® 4 Monitor, Support & Fulfil (Learner Kit, eBook, Voucher)

The mandatory exam package includes: Official eBook ITIL® 4 Practitioner: Monitor, Support & Fulfil Exam vou…
Czytaj więcej

The mandatory exam package includes: Official eBook ITIL® 4 Practitioner: Monitor, Support & Fulfil Exam voucher with the On-line Proctor service Exam Information: Exam type: multiple choice test (1 correct answer out of 4); Exam language: English; Number of questions: 40; Duration: 90 minutes (113 minutes for non-native speakers); Pass mark: 70% correct answers (28/40); Exam version: online; Exam date: The participant sets the exam date directly in the PeopleCert system; Prerequisite: completion of ITIL® 4 Practitioner: Monitor, Support & Fulfil training; The exam is supervised by PeopleCert; presentation of a Photo Identification Document (ID), and a camera and microphone on during the exam are required; No 3rd parties are allowed in the room during the exam; Closed book exam
Zwiń

Wersja: Voucher

Język: angielski

Cena:

Wybierz produkty dodatkowe:

Egzamin

Take2 Foundation Exam Re-sit option

Take2 can reduce your exam day stress, because if the result isn’t as expected, you get a free re-sit. Take2 co…
Czytaj więcej

Take2 can reduce your exam day stress, because if the result isn’t as expected, you get a free re-sit. Take2 costs just a fraction of the exam fee, helping you avoid purchasing the full-priced exam again. Schedule your re-sit exam at your convenience, with up to 6 months to prepare, and take it from the comfort of your home or office. The free re-sit is specific to the exam purchased; it is non-transferable and non-refundable if not used. Learn more: https://www.peoplecert.org/Take2
Zwiń

Wersja: Voucher

Język: angielski

Cena:

Egzamin

PeopleCert hard copy certificate

PeopleCert paper certificate with hologram confirming that you have passed the exam – optional purchase. At no additi…
Czytaj więcej

PeopleCert paper certificate with hologram confirming that you have passed the exam – optional purchase. At no additional cost, you will receive an e-certificate issued within 2 days of the exam date.
Zwiń

Wersja: Voucher

Język: polski

Cena:

Egzamin

Additional Mock Exam – version A

PeopleCert Official Mock Exam – Version A. This is a full, timed and marked exam arranged to give you a feel of the r…
Czytaj więcej

PeopleCert Official Mock Exam – Version A. This is a full, timed and marked exam arranged to give you a feel of the real exam and help you familiarize with thxe examination interface. There are 2 different official mock exams available – version A or B. You can choose the language of the exam – Polish, English or other. Key benefits of taking a PeopleCert Mock Exam: Practice before the final exam; Focus study efforts on the areas needed; Familiarise with the exam environment; Tackle exam-anxiety; Enhance time-management skills; Build mental stamina. Prior to starting your mock exam you will be provided with the instructions and any possible information you need to know for the exam simulation. After you complete your mock exam, you will receive a test report with full marked results, indicating areas of improvements based on your answers.
Zwiń

Wersja: Voucher

Język: angielski

Cena:

Egzamin

Additional Mock Exam – version B

PeopleCert Official Mock Exam – Version B. This is a full, timed and marked exam arranged to give you a feel of the r…
Czytaj więcej

PeopleCert Official Mock Exam – Version B. This is a full, timed and marked exam arranged to give you a feel of the real exam and help you familiarize with the examination interface. There are 2 different official mock exams available – version A or B. You can choose the language of the exam – Polish, English or other. Key benefits of taking a PeopleCert Mock Exam: Practice before the final exam; Focus study efforts on the areas needed; Familiarise with the exam environment; Tackle exam-anxiety; Enhance time-management skills; Build mental stamina. Prior to starting your mock exam you will be provided with the instructions and any possible information you need to know for the exam simulation. After you complete your mock exam, you will receive a test report with full marked results, indicating areas of improvements based on your answers.
Zwiń

Wersja: Voucher

Język: angielski

Cena:

Książka

Annual PeopleCert Plus Membership

Annual PeopleCert Plus subscription includes: (1) Extra Mock Exams for each exam you plan to take; (2) Take2 Resit fo…
Czytaj więcej

Annual PeopleCert Plus subscription includes: (1) Extra Mock Exams for each exam you plan to take; (2) Take2 Resit for any of your exams; (3) Continuous Professional Development (CPD) to keep your certifications current; (4) Digital Badges to showcase your exam certifications; (5) Live Masterclass webinars for subscribers only; (6) Project & ITSM Resources including 34 updated ITIL4 practice guides, over 200 official templates, job role profiles, whitepapers, video tutorials, case studies, research reports, and more; Learn more: https://www.peoplecert.org/Membership
Zwiń

Wersja: Elektroniczna

Język: angielski

Cena:

01.10 – 03.10

Oferta

Wirtualna klasa

angielski

Twoje szkolenia

Pakiet szkolenie + egzamin

Szkolenie ITIL4_MSF_EN_Z

ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) in English

Termin szkolenia: 01.10 – 03.10

Forma szkolenia: zdalne

Język: angielski

Lokalizacja: Wirtualna klasa

Cena:

Egzamin

Exam Package: ITIL® 4 Monitor, Support & Fulfil (Learner Kit, eBook, Voucher)

The mandatory exam package includes: Official eBook ITIL® 4 Practitioner: Monitor, Support & Fulfil Exam vou…
Czytaj więcej

The mandatory exam package includes: Official eBook ITIL® 4 Practitioner: Monitor, Support & Fulfil Exam voucher with the On-line Proctor service Exam Information: Exam type: multiple choice test (1 correct answer out of 4); Exam language: English; Number of questions: 40; Duration: 90 minutes (113 minutes for non-native speakers); Pass mark: 70% correct answers (28/40); Exam version: online; Exam date: The participant sets the exam date directly in the PeopleCert system; Prerequisite: completion of ITIL® 4 Practitioner: Monitor, Support & Fulfil training; The exam is supervised by PeopleCert; presentation of a Photo Identification Document (ID), and a camera and microphone on during the exam are required; No 3rd parties are allowed in the room during the exam; Closed book exam
Zwiń

Wersja: Voucher

Język: angielski

Cena:

Wybierz produkty dodatkowe:

Egzamin

Take2 Foundation Exam Re-sit option

Take2 can reduce your exam day stress, because if the result isn’t as expected, you get a free re-sit. Take2 co…
Czytaj więcej

Take2 can reduce your exam day stress, because if the result isn’t as expected, you get a free re-sit. Take2 costs just a fraction of the exam fee, helping you avoid purchasing the full-priced exam again. Schedule your re-sit exam at your convenience, with up to 6 months to prepare, and take it from the comfort of your home or office. The free re-sit is specific to the exam purchased; it is non-transferable and non-refundable if not used. Learn more: https://www.peoplecert.org/Take2
Zwiń

Wersja: Voucher

Język: angielski

Cena:

Egzamin

PeopleCert hard copy certificate

PeopleCert paper certificate with hologram confirming that you have passed the exam – optional purchase. At no additi…
Czytaj więcej

PeopleCert paper certificate with hologram confirming that you have passed the exam – optional purchase. At no additional cost, you will receive an e-certificate issued within 2 days of the exam date.
Zwiń

Wersja: Voucher

Język: polski

Cena:

Egzamin

Additional Mock Exam – version A

PeopleCert Official Mock Exam – Version A. This is a full, timed and marked exam arranged to give you a feel of the r…
Czytaj więcej

PeopleCert Official Mock Exam – Version A. This is a full, timed and marked exam arranged to give you a feel of the real exam and help you familiarize with thxe examination interface. There are 2 different official mock exams available – version A or B. You can choose the language of the exam – Polish, English or other. Key benefits of taking a PeopleCert Mock Exam: Practice before the final exam; Focus study efforts on the areas needed; Familiarise with the exam environment; Tackle exam-anxiety; Enhance time-management skills; Build mental stamina. Prior to starting your mock exam you will be provided with the instructions and any possible information you need to know for the exam simulation. After you complete your mock exam, you will receive a test report with full marked results, indicating areas of improvements based on your answers.
Zwiń

Wersja: Voucher

Język: angielski

Cena:

Egzamin

Additional Mock Exam – version B

PeopleCert Official Mock Exam – Version B. This is a full, timed and marked exam arranged to give you a feel of the r…
Czytaj więcej

PeopleCert Official Mock Exam – Version B. This is a full, timed and marked exam arranged to give you a feel of the real exam and help you familiarize with the examination interface. There are 2 different official mock exams available – version A or B. You can choose the language of the exam – Polish, English or other. Key benefits of taking a PeopleCert Mock Exam: Practice before the final exam; Focus study efforts on the areas needed; Familiarise with the exam environment; Tackle exam-anxiety; Enhance time-management skills; Build mental stamina. Prior to starting your mock exam you will be provided with the instructions and any possible information you need to know for the exam simulation. After you complete your mock exam, you will receive a test report with full marked results, indicating areas of improvements based on your answers.
Zwiń

Wersja: Voucher

Język: angielski

Cena:

Książka

Annual PeopleCert Plus Membership

Annual PeopleCert Plus subscription includes: (1) Extra Mock Exams for each exam you plan to take; (2) Take2 Resit fo…
Czytaj więcej

Annual PeopleCert Plus subscription includes: (1) Extra Mock Exams for each exam you plan to take; (2) Take2 Resit for any of your exams; (3) Continuous Professional Development (CPD) to keep your certifications current; (4) Digital Badges to showcase your exam certifications; (5) Live Masterclass webinars for subscribers only; (6) Project & ITSM Resources including 34 updated ITIL4 practice guides, over 200 official templates, job role profiles, whitepapers, video tutorials, case studies, research reports, and more; Learn more: https://www.peoplecert.org/Membership
Zwiń

Wersja: Elektroniczna

Język: angielski

Cena:

Filtry:

Gwarancja terminu

lokalizacja:

język:

Szkolenie: ITIL4_MSF_EN_Z

ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) in English

Obecnie nie ma szkoleń w wybranej formie.

Filtry:

Gwarancja terminu

form:

język:

Szkolenie: ITIL4_MSF_EN_Z

ITIL® 4 Practitioner: Monitor, Support & Fulfil (MSF) in English

Obecnie nie ma szkoleń w wybranej formie.

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