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Asseco Academy » Bartosz Duma

Bartosz Duma

Expert ITIL® / DevOps / LeanIT / IT Service Management

Specjalista IT z ponad 10-letnim doświadczeniem międzynarodowym. Akredytowany trener, konsultant i praktyk IT Service Management, DevOps, Agile Service Management oraz Lean IT. Od lat zaangażowany w międzynarodowe projekty implementacji i integracji usług IT, budowy oraz zarządzania katalogami usług, wdrażania i usprawniania procesów oraz implementacji narzędzi ITSM.

Uzyskane certyfikaty

DevOps Approved Trainer
  • DevOps Leader
  • DevOps Foundation
  • Certified Agile Service Manager (CASM)
ITIL® Approved Trainer
  • ITIL® Expert Certificate in IT Service Management
  • ITIL® Certificate in Managing Across the Lifecycle (MALC)
  • ITIL® Intermediate Certificate in IT Operational Support and Analysis(OSA)
  • ITIL® Intermediate Certificate in Release, Control and Validation (RCV)
  • ITIL® Intermediate Certificate in IT Continual Service Improvement(CSI)
  • ITIL® Intermediate Certificate in IT Service Operation (SO)
  • ITIL® Practitioner Certificate in IT Service Management
  • ITIL® Foundation Certificate in IT Service Management
ITIL®4 Approved Trainer
  • ITIL® 4 Foundation Certificate in IT Service Management
  • ITIL® 4 Specialist: Drive Stakeholder Value (DSV)
  • ITIL® 4 Specialist: High-Velocity IT (HVIT)
Lean IT Approved Trainer
  • Lean IT Foundation Certificate
Level 2 NVQ in Customer Service (National Vocational Qualification - United Kingdom)